1. Introduction

    99KITCHEN COOK SERVICES (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.

    By using our app, you agree to the collection and use of information in accordance with this policy.

    1. Information We Collect

    We may collect the following categories of information:

    2.1 Personal Information

    • Full name
    • Email address
    • Phone number
    • Home or service address

    2.2 Booking & Event Information

    • Type of service or occasion
    • Number of guests
    • Cuisine and chef preferences
    • Event location and schedule

    2.3 Payment Information

    • Payments are processed securely through third-party payment gateways
    • We do not store credit/debit card details or banking information

    2.4 Location Information

    • Approximate location data is used to assign nearby chefs and improve service availability
    • Location access is requested only with user permission

    2.5 Device & App Usage Data

    • Device type and operating system
    • App usage data for performance monitoring and bug fixes
    1. How We Use Your Information

    We use your information to:

    • Provide and manage chef booking services
    • Communicate booking confirmations, reminders, and support messages
    • Assign chefs based on location and availability
    • Improve app performance, reliability, and user experience
    • Send offers, promotions, or updates (only with user consent)
    1. Data Sharing & Disclosure

    We may share your information only with:

    • Assigned chefs to fulfill your booking
    • Authorized internal staff members
    • Trusted third-party service providers (payment processing, notifications, analytics)

    🚫 We do not sell, rent, or trade your personal data to advertisers or third parties.

    1. Data Retention

    We retain personal data only for as long as necessary to:

    • Complete bookings and provide services
    • Comply with legal and regulatory requirements
    • Resolve disputes and enforce agreements

    When data is no longer required, it is securely deleted.

    1. Data Security

    We use industry-standard security practices including encryption and secure servers to protect your data. While no digital platform can guarantee complete security, we continuously improve our safeguards to prevent unauthorized access or misuse.

    1. User Rights & Choices

    You have the right to:

    • Access, correct, or delete your personal data
    • Withdraw consent for marketing communications
    • Request account deletion

    To exercise these rights, contact us at:

    • Email: support@99kitchencookservices.com
    • Phone: +91-9911442528
    1. Children’s Privacy

    Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If such data is identified, it will be deleted immediately.

    1. Third-Party Services

    Our app may use third-party services for payments, analytics, or notifications. These services have their own privacy policies, and we recommend reviewing them separately.

    1. Changes to This Privacy Policy

    We may update this Privacy Policy from time to time. Any changes will be posted within the app and updated with a revised “Last updated” date.

    1. Contact Us

    If you have any questions or concerns about this Privacy Policy, please contact us:

    📧 Email: support@99kitchencookservices.com
    📞 Phone: +91-9911442528