Technology & Communication Platform
A live, working SaaS-based communication and marketing platform helping verified businesses engage customers using WhatsApp Business APIs
About Our Technology
Along with our core cook services and food service operations, 99Kitchen Cook Services operates a technology-enabled communication and marketing platform for verified businesses. The platform is live, actively working, and currently used by food and hotel-related businesses.
Our solution enables organizations to manage customer communication, notifications, follow-ups, and customer support using WhatsApp Business APIs in a secure and compliant manner.
Who Can Use the Platform
At present, the platform is primarily used by businesses in the food and hospitality sector. In the future, other verified businesses such as educational institutes, clinics, dental practices, and service providers may also use the platform after proper verification and onboarding.
Platform Capabilities
- WhatsApp-based customer communication
- Automated notifications and updates
- Booking, order, and service confirmations
- Customer query and support management
- Centralized conversation dashboard
- Manual and automated message workflows
Data Usage & Compliance
Platform Data is accessed only to deliver messaging and automation services explicitly requested by our clients. All access is strictly based on client authorization.
We do not sell, share, or misuse Platform Data. Clients retain full ownership of their data and use our platform to communicate directly with their own customers or users.